Help & Support

FAQS

Q: Should I treat my garden table?

A: Many people wonder whether they should treat their garden furniture or not. Teak furniture will naturally weather and can be left outdoors for many years, but we do recommend using a treatment that will prolong the life of the furniture by protecting the wood.  The Teak/Hardwood Sealer that we sell is a product that we have recommended for many years, originally developed for the marine trade it was intended to protect teak on yachts.  As such, the treatment soaks into the wood, protecting it from UV damage without leaving a lacquer on the surface.  For more information on how to look after your furniture please visit our Care & Maintenance page.

 

Q: Can I buy garden chairs individually?

A: Yes, you can! The way we buy makes us a little different to a lot of other garden furniture companies. We hold an extensive range of sock throughout the year and we buy our tables & chairs separately, rather than in pre-designated sets, this means we are able to offer you complete flexibility to create whatever combination you want.  Only need a couple of extra chairs? - No problem!  Fancy having benches with your table instead?- go for it!  You can select from the comprehensive range of sets that we’ve put together for you, or you can get creative and make something completely unique to you.

 

Q: Do your garden furniture benches come assembled?

A: Our teak garden benches are delivered un-assembled in 4 pieces; 2 x sides, 1 x Back and 1 x Seat. The actual assembly is very straight forward. However, if you would like to have your new bench delivered assembled, we do offer an assembly service, simply select the 'Assembled' option before you add the bench to your shopping cart.  There is an additional charge for the assembly service.

 

Q: Can I have my furniture engraved?

A: Yes, many of our customers opt to personalise their furniture with an engraving or a plaque.  If you’re looking for a unique gift for a keen gardener, something to celebrate a memorable occasion, or a special piece to commemorate a loved one, then take a look at these options in our ‘Extras’ category.  We can add an engraving to any of our teak furniture items, not just benches - we’ve engraved table tops, garden armchairs and more.  Get in touch and let us know your idea and we’ll see what we can do.  Once you’ve placed an order for a plaque or an engraving, we will contact you with a digital mock-up of how your inscription will appear for your approval.

 

Q: How long will an engraving take?

A: Here at Patio-GardenFurniture we offer 2 kinds of engraving. We have our traditional wood engraving which is directly onto the Teak itself or the alternative of an engraved Brass or Brushed Steel plaque which can be attached to the Teak Bench.  Once you have placed your order for either a wood engraving or an engraved plaque we will send you a digital mock-up of your inscription for approval.  Once we have received the approval our wood engravings will take an additional 2 days and the engraved plaques can take up to 5 working days.  This lead time is an estimate and we aim to have your engraving completed as soon as possible. 

 

Q: Is Teak furniture suitable for commercial use?

A: Teak garden furniture is perfectly suited to commercial use with its classic, timeless appeal and sturdy construction making it the ideal choice for many hotels, restaurants, pubs and sports clubs.  We hold furniture in stock year round, so even if you are refurbishing out of season, we can despatch your order any time.  Our experienced team can help you furnish an outdoor area bespoke to your requirements, so if you need any assistance or advice then please do get in touch via the Contact Us page.

Copyright © 2015 Magento. All rights reserved.